Shipping policy

Shipping Policy – Saad X

Last Updated: August 31, 2026

Welcome to Saad X. We are committed to delivering your order safely and on time. Please read our shipping policy below for details about order processing, delivery times, and shipping charges.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation message with tracking information, where available.

2. Delivery Time

For orders within Pakistan, estimated delivery time is:

  • Major Cities: 2–5 business days

  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges will be calculated and displayed at checkout before you complete your order.

From time to time, Saad X may offer free shipping promotions or special delivery offers. Any applicable offer will be clearly mentioned on our website.

4. Cash on Delivery

If Cash on Delivery (COD) is available for your location, you can select this option during checkout.

Please make sure that your contact number and delivery address are correct when placing your order.

5. Order Tracking

Once your order has been dispatched, we may provide a tracking number through SMS, WhatsApp, email, or other available communication methods.

You can use the tracking number to check the status of your shipment with the relevant courier service.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order is returned to us because of an incorrect, incomplete, or unreachable address, additional shipping charges may apply for reshipping the order.

7. Delayed or Lost Orders

While we work with reliable courier services, delivery delays can sometimes occur.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in checking the shipment status.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible after receiving your order. We may request photos or videos of the package and product to help us investigate the issue.

9. Contact Us

If you have any questions about our shipping policy or your order, please contact Saad X Customer Support through the contact details provided on our website.

Thank you for shopping with Saad X!